Hukoomi is an e-government portal launched to provide residents with easy-to-use services. The portal offers a range of services, such as healthcare licence renewal, admissions to Qatari universities and official document requests.

Residents can access and apply for services using the online portal or visit in person for a few services. Let’s explore the details, including e-service categories and more.

• Hukoomi – A Quick Overview
• Service Categories
• FAQs

Hukoomi – A Quick Overview

Thanks to its government authorities, Qatar is a thriving hub for businesses and employment opportunities. To facilitate business and residents, the government has introduced an e-portal. Launched in 2003, Hukoomi is an e-government portal introduced to streamline service delivery processes.

As part of the Qatar e-Government 2020 Strategy, Hukoomi provides access to Government insights and initiatives. The portal also offers multiple services such as health card renewals and NOC requests. Easily use the services on Hukoomi’s official website or mobile application (Play Store | App Store).

Contact Information

For any queries related to services, contact the service centre:

• Phone: +974-4-406-9999

• Email: contact@hukoomi.qa

Services Categories

Hukoomi, in collaboration with different government authorities, offers around 2,247 e-services. Everything, from health to education services, is available on one portal. Users can opt for online services or visit the Hukoomi service centre for in-person services. Let’s review the service categories and some of the online services under each category:

1. Health

Hukoomi offers multiple services to cater to the needs of health providers. From issuing new licences to consulting doctors at the Qatar Diabetes Association, there is a lot that the portal offers. Some of the main services include:

• Apply for HMC medical reports.
• Contact HMC for urgent medical consultations.
• Request to licence veterinary facility.
• Find a nurse, physician, dentist or pharmacist.
• Find a pharmacy in Qatar.

2. Education and Training

Students can save time and apply for admissions and courses using the e-Government portal. Whether it is admission to a recognised university or withdrawing courses from a listed one, the services make processes quick. The most used ones are:

• Request to withdraw from a specific course or term at Qatar University.
• Enrol in Hamad Bin Khalifa University’s online courses.
• Register in the school competition of the Holy Quran.
• Apply for admission at the Community College of Qatar.
• Apply to graduate programs at Qatar University.

3. Employment and Workplace

Are you on a work visa in Qatar or want to apply for a job in the country? Easily use the following employment and workplace services to save your time:

• Request to cancel MOM signage licence.
• Cancel end-of-service gratuity for pensioners.
• Request a non-employment certificate.
• Inquire about entry visas issued for establishment.
• Request to attest work contracts in Qatar.
• Apply for a job at HMC.

4. Social Protection

Qatar has established laws and processes for social protection and equality between the different income groups. This includes safeguarding and safe disbursement of minor funds, issuance of title deeds and more listed below:

• Request insertion of home on the law.
• Request to obtain title deed 1964.
• Consultation service for the elderly and their families.
• Disbursement of minor’s fund.
• Apply for establishing a cultural, scientific, social or educational association.

5. Environment and Agriculture

Before importing any pesticides, fruits or seeds, the individual must obtain a permit from Hukoomi. This is to protect the environment from any harmful or illegal substances. Some of the key services offered include:

• Request import permit for pesticides.
• Request farm marketing certification issued by MoM.
• Request import permit for vegetables and fruits.
• Request selling seedlings and date palm shoots.
• Request observed tidal data (current or historical data).

6. Justice and Laws

Are you dissatisfied with the court’s final decision for any legal case? Appeal the decision online via the portal, request case sheet and more listed below:

• Request for a case sheet.
• Appeal against a criminal order decision.
• Request a security circular for a vehicle.
• Request copies of documents from the case file.
• Request to return for trial.

7. Persons With Disabilities

The Qatar Government promotes equality for everyone including people of determination. To facilitate such individuals, the e-Government offers the following services:

• Apply for educational vouchers for students with disabilities.
• Request parking permits for persons with disabilities.
• QU Inclusion and Special Needs Support Centre.

8. Human Rights and Consumer Protection

To protect human rights, the Government offers several e-services such as lodging a complaint and reporting grievances. Some of the main services under this category include:

• Lodge a complaint against a telecom operator.
• Replying to feedback and complaints on social media platforms of the Ministry of Municipality.
• Send a complaint to a competent municipality.
• Immediate reporting of work injuries.
• Send a grievance request to QFMA.

9. Culture, Arts and Media

Want to explore the vibrant art scene of Qatar? Apply for a visit to Qatar museums, volunteer or request to organise art events. The main services under this category include:

• Explore the National Museum of Qatar.
• Join the Liwan membership program in Qatar museums.
• Register as a volunteer in Qatar museums.
• Licence requests to organise artistic shows or events.
• Press card licence request.

10. Business and Finance

Before starting a business in Qatar, the first thing is to request a commercial licence and permission from Hukoomi. Business owners can apply for the following services online:

• Apply for opening the branch of a private school or kindergarten.
• Apply for a new licence for a private school or kindergarten.
• Apply for changing education centre owner.
• Apply to change the educational centre name.
• Request to reactivate the commercial licence.

11. Communications and IT

The services under the Communications and IT category include document attestations, post cargo and more listed below:

• Electronic document attestation service via MOFA.
• Proposal for object acquisition for Qatar museums.
• Qatar Post cargo service.
• Contact us service – Ministry of Justice.
• Request to maintain monthly contribution file data.

12. Housing

Have you recently relocated to Qatar? The first thing is to sort housing and utility connections. From renewing land permits to the installation of new electricity meters, the key services include:

• Submit house unit offer request.
• Inquire about the owner’s housing units.
• Request renewal of building permits for public lands.
• Request to add an electricity meter.
• Request to increase electricity loads.

13. Religion and Community

Qatar Government safeguards minority rights and promotes intercultural bonding. Some of the common services include:

• Submit suggestions and remarks to the General Authority for Minor Affairs.
• Report begging case.
• Send comments and feedback to the National Planning Council.
• Qatar Census 2020.

14. Tourism, Sports and Recreation

Are you on the hunt for leisure areas like parks in Qatar? Go to the Hukoomi portal for a quick search. Other services include:

• Search public parks.
• Request pet import permits for Hayya Card holders.
• Request to extend exempted visa.

15. Transportation

Residents can easily request an NOC for vehicle release, apply for a car rental and request ownership transfer for different vehicles. Some of the main transportation services include:

• Limousine and car rental service.
• Request ownership transfer of fishing ship or boat licence.
• Request renewing a craft registration.
• Company registration on the Ashghal website.
• NOC to release a vehicle.

16. Visas and Official Documents

Under visas and official documents, residents can apply for Qatar visa extensions. Additionally, expats can apply for a visa on the Hayya platform. Here are some of the most used services:

• Request to reactivate residence permit based on visa.
• Apply for a visa on the Hayya platform.
• Request to extend temporary work visa (multiple entry).
• Request to issue security permits.

FAQs

1. What Are the Most Popular Services Available on Hukoomi Portal?

The most used services on Hukoomi include renewing health cards, inquiries about traffic violations and licence applications.

2. What Is a Health Card in Qatar?

A health card in Qatar offers discounts on medical consultations and other treatments. It is important to renew a health card in Qatar in time to continue receiving the benefits.

To sum up, Hukoomi is an e-government portal that offers services in multiple categories. Be it issuing licences or permits or requesting renewals, the portal offers it all. Skip the hassle of travelling miles to get your work done!

Stay tuned to the Property Finder blog for more insights on easy-to-use services.